Choose your website
and language
How can we help you today?
Get in touch with us
Address:
Emirates NBD Bank (P.J.S.C)
Ground Floor and First Floor, 5 North Avenue,
Maker Maxity, Bandra Kurla Complex,
Bandra (East), Mumbai – 400051
+91 22 6153 2300indiahelpdesk@emiratesnbd.com
Customer Service Call Centre (24 Hrs):
+91 22 6153 2393(From India and other countries)
600 54 6679(From UAE)
IFSC code: EBIL0000001 Swift code: EBILINBM
Business Hours:
Monday to Saturdays: 10:00 AM to 4:00 PM
Other than Second and Fourth Saturdays*
Bank will remain closed on Second and Fourth Saturdays every month.
For grievances, you can approach:
Nodal Officer
Mr. Sathappan Sethuraman - Head of Operations
Gr. & 1st Floor, 5 North Avenue,
Maker Maxity, Bandra Kurla Complex,
Bandra (E), Mumbai 400051
Emirates NBD UAE customers
If you are an Emirates NBD UAE customer, you can raise a request via our secure Online & Mobile Banking. Alternatively, you can contact us via our 24/7 phone banking.
For customers calling within UAE: 600 54 0000
For customers calling outside UAE: +971 600 54 0000
Priority Customer Services (24 Hrs):
For customers calling within UAE: 800 100
For customers calling outside UAE: +971 4 316 0333
Private Banking Customer Service (24 Hrs):
Banking Ombudsman Scheme
The Banking Ombudsman Scheme is covered by the RBI directive dated 14 June 2002. The Banking Ombudsman has the following powers:
- To receive complaints relating to the provision of banking services
- To consider such complaints and facilitate the satisfaction/settlement by agreement or through conciliation and mediation between the Bank and the aggrieved party.
- To resolve by way of arbitration any disputes between banks or between the bank and its constituents, as may be agreed upon by contesting parties.
In accordance with the scheme:
For Maharashtra and Goa, the office of the Banking Ombudsman is at the following address
General Manager
C/o. Reserve Bank of India,
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla,
Mumbai – 400 008.
Click to find out more about Banking Ombudsman Scheme 2006
For more details please refer to the RBI website www.rbi.org.in
About Emirates NBD India
Terms and Conditions
Useful Links & Documents
Unclaimed Deposits
Bank has started its operations in 2017, hence as on date there are no Unclaimed Deposits.
Choose your website Do you wish to leave Emirates NBD, INDIA’s website?
If you select YES, you may be redirected to other Emirates NBD Group webpages or third-party websites where Emirates NBD, INDIA has no control over the content.
WARNING
You may gain access to details of products, services or information which may or may not be suitable for you.
Dear Valued Customer,
Given the developing situation around the Coronavirus – COVID 19 outbreak, the safety and well-being of our customers, our employees and the community, remains our top priority. Accordingly we request our customers to use our online mode, to make any payments from your accounts with us through Banknet for Retail Customers and smartBUSINESS for Corporate Customers for NEFT, RTGS, IMPS etc. payments.
We wish to confirm that all our clearing operations are fully operational and you can continue using them without any disruptions.
Should you require any clarifications please write to us at indiahelpdesk@emiratesnbd.com or on our office contact number +91 22 6153 2300 or you can also call you respective Relationship/Trade Managers during working days.
We look forward to continuing to serve you, as always.
RBI guidelines on Covid19 pandemic relief package:
Emirates NBD Bank (P.J.S.C), India is offering relief measures to its customers on the applicable credit facilities.
For easy reference, please click on the link to find details about our Covid19 Regulatory Package policy.